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Kaazing Developer Support
Kaazing Developer Support is a bi-monthly/semi-annual/annual subscription service, which includes support 12 hours a day, 5 days a week. Our experts will help your project stay on track and help make sure you deliver on time. With priority access, you will receive guaranteed response times to assist your team with development and product configuration. Kaazing Developer Support is made available in 3 service levels, providing the flexibility to choose the support option that matches your needs.
Kaazing Developer - Kickstart
Starting a new project? Need to assemble a demo or quick proof of concept? Let our experts help you with this inexpensive but highly effective support option.
- 2 weeks of priority access to a Kaazing support expert
- Phone, WebEx, email and web access to support
- 8 business-hour guaranteed response time
- One named user
- 10 Incidents
Kaazing Developer Support - Project
Our technical experts will ensure you receive the priority service you need for a quick resolution of technical problems as they occur. The Kaazing Support Team will respond to your development and product related issues for your Kaazing related project(s).
- 6 months of priority access to a Kaazing support expert
- Phone, WebEx, email and web access to support
- 8 business-hour guaranteed response time
- One named user
- Unlimited Incidents
Kaazing Developer Support - Enterprise
Our technical experts will ensure you receive the priority service you need for a quick resolution of technical problems as they occur. The Kaazing Support Team will respond to your development and product related issues for your Kaazing related project(s).
- 12 months of priority access to a Kaazing support expert
- Phone, WebEx, email, and web access to support
- 8 business-hour guaranteed response time
- 10 named users
- Unlimited Incidents
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Support Hours
Business hours are defined as 6:00 AM to 6:00 PM Pacific Time, Monday through Friday, exclusive of the following holidays:
- New Year's Day
- Martin Luther King, Jr. Day
- President's Day
- Nationally recognized day of Good Friday
- Memorial Day
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- Independence Day (US)
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
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Contact Us
If you have any questions regarding licensing and pricing, please feel free to contact us by phone or email:
Phone: +1 877 KAAZING
Email:
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